We try to take individual pictures of all our plants. In the description we clearly indicate if the specific plant is shown in the picture or if the picture is illustrative.

We accept the following payment options: PayPal and bank transfers and cash in case you pick up your order in person.

We use DHL for shipping. Plant passports are supplied in accordance with legal requirements in the EU.

Orders are shipped on Mondays to ensure that your plants do not have to spend the weekend in a parcel center.

We can, in special cases, try to arrange phytosanitary certificates for requests from third countries outside the EU. A phytosanitary certificate is a document that replaces the EU plant passport in the movement of goods with third countries.

We can in special cases try to arrange phytosanitary certificates for requests from third countries outside the EU. A phytosanitary certificate is a document that replaces the EU plant passport in the movement of goods with third countries.

We are aware that plants have to be thoroughly and securely packaged in order to arrive safely – don’t worry!  WowBotanics is constantly working on concepts to deliver your plants with less plastic packaging.

We ship to all European countries. Shipping costs will vary according to the destination and will be calculated during the check-out process.

We can ship goods outside the EU only in exceptional cases and for orders of more than 100 EUR. The reason for this is the great effort we have to make to obtain phytosanitary certificates.

If you are not happy with your delivery, please contact us with a description of your issue. We will get back to you within two work days and make sure we find a solution.

Please use our email to contact us:
info@wowbotanics.com

We are happy to receive messages on social media channels, but matching them with orders can be hard to track.

No, we don’t. All plants in our shop are produced in our own facilities.